BUILDING A BETTER BUSINESS IN 10 STEPS - Bizdom Business Coaching Hawkes Bay



Getting Your Business Through Winter Illnesses


It’s the perfect storm: the ongoing threat of COVID-19 converging with seasonal influenza. Not only can these illnesses wreak havoc on people’s health, but they can also impact your business. One study found that employees who come to work sick cost employers twice as much in productivity losses than employees who stay home. And while many […]

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Our ‘Building a Better Business in 10 Steps’ seminars, held in Hawke’s Bay & Wellington, were hugely successful last month.

Those who attended not only reported being inspired by the learnings but also readily participated in the sessions, sharing their ideas and experiences with the rest of the group.

“I left feeling very motivated and have learnt many new ideas!” reported one attendee.

“Everything covered in this seminar was very valuable,” reported another.

For those who missed out, here’s a quick overview of our seminar content as well as a quick look at the most popular topics we covered (as voted by our participants)…

The 10 steps to build a better business are:

1. Get clear on exactly what you want.
2. Be open to change and new learning.
3. Define where you are now – warts and all.
4. Make a plan.
5. Get your organisation structure right.
6. Be a better leader; build a strong workplace culture.
7. Get someone independent to hold you to account.
8. Build strong networks.
9. Monitor your progress.
10. Keep your well of happiness full.

While all 10 Steps got our participants thinking and talking, there were two main topics which really resonated with everyone and inspired a lot of action points on the feedback sheets we collected.


In this activity, which was covered in Step 1: Get clear on exactly what you want, we asked everyone to “write down who you need to be so you can do the things you do in order to get what you want to have.”

This is something you can also do for yourself to from time-to-time to just check in and gage how on track you are with maintaining a BE-DO-HAVE mindset.

  • What do you love doing? Both outside of work and at work? What do you need to stop doing? Write down at least three things you want to do more of and three things you want to stop doing or pass on to others.
  • How many hours per week will you commit to each of the things you love doing? Take back control of your life by starting with a commitment to the things outside of work that you love doing. Write this down.
  • What holidays do you want to have? Be specific so the image is implanted in your mind. Where do you want to go? When? Write this down, then block the time out in your calendar when you return to work.
  • How much income do you need to deliver on your new life? Don’t worry about the how yet; just write the number down.

Now you each have your own personal plan. Make this visible in some way. Start working in this new way now.

Remember, you have a choice! You are not a victim. Nobody else will create this for you.


The other most popular topic during these seminars was that covered in Step 6: Be a better leader which was all about working on your leadership skills and building a stronger workplace culture.

Have you ever asked yourself if your workplace is toxic? The average person spends more than 40,000 hours of their life at work. That’s one heck of a long time if your work environment is not fun; even worse if it’s toxic.

A toxic workplace generally exhibits some or all of the following characteristics:

1. A lack of trust between the owners and the team – a sense of ‘us and them’.
2. No Core Values; or worse – Core Values that aren’t practiced.
3. After meeting meetings. Those coffee or desk chats where team members bag the person who lead the meeting that just happened.
4. Highly stressful interactions are the norm. As opposed to the exception.
5. Team members and owners mistreating each other. Working in self-serving ways instead of for the benefit of the team. Especially if this is done behind team members’ backs.
6. No team buy in to the business’s core purpose or goals. Or a complete absence of purpose and goals.

“Culture Eats strategy for breakfast” – these are the wise words of Peter Drucker. We simply cannot afford to operate with a toxic workplace. And, the opportunity cost of not investing in our workplace culture is big.

So in this part of the seminar we invited our participants to take an honest look at your business, then follow these steps (again, you can also follow this process yourself in your business at any time!):

1. Use a collaborative approach to set no more than five Core Values.
2. Define your core purpose. Why does your business exist for your clients? Check out Simon Sinek’s video ‘Start With Why’ on YouTube.
3. Make your core purpose and Core Values highly visible. Ensure each team member has memorised them and hold each other to account for living into them.
4. Break down your plan into goals and actions for each team member. The sum of the individual team goals will deliver on your overall plan.
5. Celebrate success. Give recognition to team members for great performance.
6. Meet with your team regularly.
7. Actively discourage those after meeting meetings.
8. Stop playing favourites.
9. Avoid being held to ransom by toxic employees. Open the ‘door of opportunities’ for them.
10. Have more fun at work.

To quote Henry Ford, in relation to teamwork: “Coming together is a beginning, keeping together is progress, working together is success”.        

Please check our Events page here or follow us on Facebook to discover more of our business coaching and leadership seminars coming up soon.

To book in a Core Development Workshop for your team, email